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Category: Technical Support

Find the Right Software for Your Swiftpro Printer

Wednesday, 30 April 2025 by swiftpro-admin
software-compatibility (1)

Software Compatibility

Looking for information on what badge design and production software is compatible with Swiftpro printer models? (more…)

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  • Published in Industry Highlights, Technical Support
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Important Info for Windows 11 Users

Monday, 02 December 2024 by swiftpro-admin
wpp-and-driver

WPP Mode

Attention Swiftpro Users:

Windows 11’s latest update (24H2) introduces Windows Protected Print Mode (WPP), which can disrupt printing operations for Swiftpro K30 and K60 series models if enabled. To ensure seamless printing, keep WPP disabled. (more…)

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  • Published in Our Printers, Technical Support
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Understanding Windows Protected Print Mode (WPP) with Swiftpro Printers

Thursday, 14 November 2024 by swiftpro-admin
wpp-mode

With the recent Windows 11 update (version 24H2), Microsoft has introduced a new feature called Windows Protected Print Mode (WPP). While WPP enhances security, it can also interfere with printing operations, especially for users of Swiftpro printers, including the K30, K30D, and K60 series. (more…)

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  • Published in Our Printers, Technical Support
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⁠Printing on 60mil ID Cards: Easy 4-Step Guide Inside

Thursday, 05 September 2024 by swiftpro-admin
card-thickness

60mil Thick Cards

Did you know our printers have the ability to print cards up to 60mil thick with some simple modifications? (more…)

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  • Published in Industry Highlights, Our Printers, Technical Support
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Shipping Your Printer? Don’t Forget Transport Mode

Monday, 04 December 2023 by swiftpro-admin
transport-mode

Tech Tip: Before shipping your printer, set it to Transport Mode to prevent damage. (more…)

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  • Published in Our Printers, Technical Support
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Cleaning the Platen Roller

Tuesday, 10 October 2023 by swiftpro-admin
cleaning-roller

Be sure to clean your platen roller regularly to prevent debris buildup and print defects. To clean the platen roller: (more…)

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  • Published in Events, Technical Support
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Look at the Difference! Before & After Cleaning Cards

Wednesday, 15 March 2023 by swiftpro-admin
cleaning-cards (1)

Can you spot the difference?

A cleaning card from our all-in-one cleaning kit works to remove debris that can lead to print defects and errors. (more…)

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  • Published in Industry Highlights, Technical Support
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How to Clean Badge Printers and Plastic ID Cards

Thursday, 25 June 2020 by swiftpro-admin
Cleaning ID Cards

Use an ID card printer or security badges in the workplace? Here’s what you need to know to keep your team safe and prevent the spread of coronavirus as workers return to the office.

Businesses are slowly opening back up after a long lockdown due to the COVID-19 pandemic. As employees return to their offices, they face new risks that naturally come from added exposure in close quarters. As a result, health and safety measures are being implemented to help control the spread of the virus in the workplace. (more…)

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  • Published in Technical Support
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